First of all, against the advice of our lawyers, we decided to try to take some of the stuffiness out this crap and make a little less formal. So here are the main topics and the details follow.

  • what personally identifiable information of yours is collected from you through our Web site,
  • the organization collecting the information,
  • how the information is used,
  • with whom the information may be shared,
  • what choices are available to you regarding collection, use and distribution of the information,
  • the kind of procedures we employ in an effort to hinder the unauthorized access, deletion, alteration, use or disclosure of information you provide to , and bTWISTED,
  • you can correct any inaccuracies in the information you provide to us.


Why a privacy policy? It’s the stuff lawyers insist on. More importantly we want you to know how we use and protect the personal information you give us. We realize your privacy is important and are committed to protecting and respecting your privacy.

This policy ("bTWISTED Privacy Policy") sets out how we use and protect any personal information that you give us when you use this Website, order through our catalog or shop using our Toll Free telephone order line. If you have any questions about this policy or do not agree with it, we encourage you to contact our customer services department by email at or by telephone, Toll Free at 1- 1-800-246-1163 before using this Website.


This policy applies to personally identifiable information that’s collected through this site and when you use our services. The policy does not apply to practices of companies whose sites may be linked to bTWISTED. For access to the privacy policies of such linked sites please refer to the information provided by such sites at their home pages. Also see the paragraph below under the heading "Hypertext Links".


Don’t worry, we are not passing around a basket for a donation, bTWISTED collects personally identifiable information when you request information. On such occasions we collect, your name, email address, zip code and personal information concerning your interests, occupation, gender and other demographic information. We also receive and record information from server logs from your browser including cookie information relating to pages requested and the likes.

bTWISTED does not seek to collect such information from persons under the age of 18. If you are under the age of 18, please do not submit any such information to us. If you are the parent or guardian of a person under the age of 18 who has provided such information to us, please inform us by contacting our customer services department by email at or by telephone, Toll Free at 1-800-246-1163 and we will remove such information from our database as described further below.

In addition, no person (of any age) is required to provide us with the personally identifiable information we request, including name, address, credit/debit card numbers and other billing information. If you do not wish to provide such information, you are free not to do so. Your provision of requested information to us through our Website or other means is presumed by us to be voluntary and with your consent to the uses described herein. If after submitting personally identifiable information to us, you wish to "opt-out," please contact us as noted herein. However, please know that such a decision will not stop advertising or content that is generated prior to the time when we can accomplish the removal of your information. Moreover, if you have previously opted out, but later consent to sharing your information by accepting a third party's marketing offer, we will share your contact and billing information with that specific third party.

bTWISTED uses the information you provide to us to customize advertising and content that we present to you, to contact you concerning specials and new products and to enhance our product offerings and to facilitate your transactions with our partners. bTWISTED will not sell or rent your personally identifiable information to any third party except when:

  • You have been given an opportunity to "opt out" of sharing the information and have declined to exercise that right within the time period provided;
  • must share the information in order to provide a product or service that you have requested, in which case we will demand that any third party we use to fulfill your order agree that it does not have the right to use the personally identifiable information other than to fulfill your request; or
  • is required to respond to subpoena, court orders or other legal process requiring such disclosure;
  • or, you have otherwise consented to provide your information to such third party.


bTWISTED uses cookies to enhance the interactive nature of your Internet experience and to provide a convenient feature to save you time . Cookies enable bTWISTED to quickly retrieve specific information from previous visits and to recall features that you may have customized on your browser.


Who’s minding the 4-1-1? We are, but you are entitled to request access to and correction of all your personal data collected by us via this Website, as well as to require us to delete your data if you no longer want us to process it. You can make such a request or a related inquiry by emailing us or by calling us. Please note that there may be a small charge for making an access request or it may be free, depending on the circumstances. You can find out more details by emailing or calling us as provided above. We will keep your data as long as it is reasonably necessary for the purposes described in this Statement. You may choose not to receive unsolicited marketing material from btwisted and you have the right to request deletion of your account information, subject to bTWISTED's need to keep appropriate archives of its business operations.


We are not referring to those cats who keep moshers off the stage at a concert; it’s a different type of security. bTWISTED employs reasonable measures to maintain all personally identifiable information provided by you on computer servers in a controlled and secured environment in an effort to hinder unauthorized access, loss, alteration, use or disclosure of such information. However, the nature of the Internet is such that information may be transmitted over networks without appropriate security measures and may be accessed, deleted, altered, used or disclosed by unauthorized persons.

Because of the international nature of the products and services provided by this Website and the nature of bTWISTED's business, personal data may, subject to applicable law, be transferred internationally throughout bTWISTED world-wide by contacting our customer services department by email at or by telephone, Toll Free at 1-800-246-1163 for the purposes described above. This may mean that personal data are transferred to countries which do not have laws or regulations which protect personal data, such as the United States, where the server for this Website is located. We use reasonable measures to limit the disclosure of the data you provide to us only to certain staff within bTWISTED and its affiliates (i.e. staff whose job it is to process your inquiries and survey answers or otherwise to administer the Website, and those staff involved in the provision of bTWISTED products and services which may be of interest to you) and to require that they process the data only for the purposes identified in this Statement.


From time to time we may and do change our minds; therefore, bTWISTED may make modifications or amendments to this policy. In the event that such change alter how bTWISTED gathers, processes, uses or discloses your personally identifiable information, bTWISTED will post such changes on our site.


Sometimes we come up with really good stuff, so bTWISTED, its suppliers, licensors, or the original creators of all materials on the Website own all copyrightable subject matter on this Website and all trademarks, patents, proprietary information, technologies, products, processes or other proprietary rights of and/or such other parties. No license to or right in any such copyrights, trademarks, patents, proprietary information, technologies, products processes and other proprietary rights of and/or other parties is granted to or conferred upon you. In addition, direct linking, deep linking, framing, page- jacking, meta-tagging, and using a robot, spider, or automated device of any kind to monitor or copy our Website is strictly prohibited.

Notwithstanding the foregoing, bTWISTED hereby authorizes you only to copy the content herein solely for your personal and private use in learning about, evaluating, or acquiring products. Except where expressly noted, no other permission is granted to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained on this site. Any unauthorized use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Any other use of materials on this site, including reproduction for purposes other than those expressly permitted above, modification, distribution, or republication, without prior written permission of is strictly prohibited. Any copy made by you as permitted above must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials. The use of such materials on any other Website or in any environment of networked computers is prohibited.


We make every effort to validate the coolness of all Websites we link to, but we still want you to be aware of the following. This site contains hypertext links to sites that are not created or maintained by bTWISTED. This Privacy Policy applies only to this Website and not to any of these third party Websites. bTWISTED is not responsible for the accuracy, relevance, timeliness, or completeness of those third party sites. The inclusion of any link to such sites does not imply endorsement, sponsorship, or recommendation by bTWISTED of the site. bTWISTED disclaims any liability for links (1) from another Website to and (2) to another Website from. bTWISTED cannot guarantee the standards of any Website to which links are provided on this site nor shall bTWISTED be held responsible for the contents of non- bTWISTED sites, or any subsequent links. For this reason, bTWISTED does not represent or warrant that

the contents of any third party Website is accurate, compliant with state or federal law, or compliant with copyright or other intellectual property laws. bTWISTED does not endorse the contents of these third party Websites in any way. Also, bTWISTED is not responsible for web casting or any other form of transmission received from any linked Website. Any reliance on the contents of a third party Website is done at your own risk and you assume all responsibilities and consequences resulting from such reliance.


Dan Johnson